Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Scott & Julie Vancouver.
For any inquiries, you can contact us at: support@scottjulievancouver.com

By placing an order on our website, you agree to the terms outlined below.

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements made through the website of Scott & Julie Vancouver. By placing an order, you confirm that you have read and accepted these terms.

2. Product Information

We make every effort to ensure that all products are described accurately and displayed with up-to-date information. However, minor variations, typographical errors, or inaccuracies may occasionally occur.

Product colors may vary slightly due to screen settings and lighting.

3. Ordering & Payment

Orders are processed only after full payment has been received.

Available payment methods may vary depending on your country or region. Customers are responsible for ensuring that their selected payment method is supported in their location.

We reserve the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, or stock discrepancies.

4. Processing & Delivery

  • Processing time: 1–3 business days

  • Estimated shipping time: 4–8 business days (depending on destination)

  • Orders are shipped directly from our international fulfillment partner.

Shipping times are estimates and may vary due to customs procedures, local carriers, or unforeseen delays.

5. Returns & Cancellations

Please refer to our separate Return Policy for full details regarding returns, eligibility, and procedures.

Order cancellations may only be requested within 24 hours of placing the order.

6. Liability

We are not responsible for loss or damage during shipping if tracking confirms that the package has been delivered to the address provided by the customer.

Customers are responsible for ensuring that all shipping information entered at checkout is correct.

7. Intellectual Property

All content on this website — including text, images, logos, branding, and product descriptions — is the property of Scott & Julie Vancouver and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

Complaints may be submitted in writing via support@scottjulievancouver.com
We aim to respond within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable international commercial laws. Any disputes shall be handled in accordance with relevant legal regulations.